The term "Squarespace" is a trademark of Squarespace, Inc. We are not affiliated with Squarespace, Inc, we simply update sites using the Squarespace platform.
Privacy Policy
AdminSpace' ('we', 'us') is a website and service run by Andrew Boddy Design Pty Ltd as trustee for the Boddy Family Trust. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect. We collect personal information you provide to us directly — such as your name, email address, phone number, website address, and project details — typically when you contact us through this website, by email, or by phone. When you make a purchase, we also collect the information needed to process it.
Information collected automatically. When you visit our website, we may collect some information automatically through cookies and analytics tools, such as your device type, browser, and how you use the site. This helps us understand and improve our service. You can disable cookies in your browser settings.
Payments. Payments made through our website are processed securely by Squarespace and its payment providers. We do not store your credit card or payment details.
How we use it. We use your information to respond to enquiries, provide our content administration and maintenance services, manage work, and communicate with you about it. We do not sell or rent your personal information to third parties.
Who we share it with. We use Squarespace to host and operate this website, which may involve your information being stored on servers outside Australia, including in the United States. We only share your information with service providers as needed to operate our service — such as hosting and payment processing — and never for their own marketing.
Photography. We may feature completed work on our portfolio, website, and social media. If you'd prefer we didn't, just let us know when you engage us.
Storage and security. We take reasonable steps to keep your information secure and to destroy or de-identify it when it's no longer needed.
Access and contact. You may request access to, or correction of, your personal information by contacting us at adminspace.au@gmail.com. If you have a concern about how we've handled your information and aren't satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Terms & Conditions
Fees and payment. Hours are pre-purchased through our website as individual units, blocks, or on a monthly retainer — or quoted and invoiced for larger update jobs. All prices include GST. If a larger job is quoted, a 50% deposit is required before work begins, with the balance due on completion.
Scope of service. AdminSpace provides content administration and maintenance for existing Squarespace websites — updates, content changes, product and blog uploads, image preparation, and similar day-to-day tasks. It does not include site design, builds, redesigns, custom coding, or diagnostic troubleshooting. Work of that nature falls outside these terms and, where possible, we'll refer you to a suitable provider.
Purchased hours. We undertake to use your pre-purchased hours fairly and efficiently to carry out your requested changes. If more hours are needed to complete your updates, we'll explain why, and you can either purchase more hours through the website or scale back the scope. Unused purchased hours are valid for 3 months from purchase, after which they expire. A minimum charge of 1 hour applies to each request.
Monthly retainer. Monthly retainers are charged at a discounted rate of $60 per hour, with a minimum 3-month commitment starting at a minimum of 6 hours per month. This means an initial commitment of $360 per month, billed monthly, totalling $1,080 over the minimum 3-month term.
Any unused time in a month can roll over once to the following month while your retainer is active — or we may suggest putting it toward extra SEO landing pages or other improvements, so the hours never go to waste. If more time is needed in a month, additional hours can be purchased at your retainer rate of $60 per hour; we'll advise you before this applies.
After the initial 3 months, your retainer moves to month-to-month and can be cancelled at any time, with no lock-in. Cancellation takes effect at the end of your current paid month. Any unused hours can be used within the month you cancel but do not roll over once the retainer is inactive.
Client responsibilities. You are responsible for providing the content, images, access, and instructions required to carry out requested work, and for ensuring you have the rights to use any material supplied to us. Delays in providing these may affect turnaround.
Turnaround. We aim to complete routine updates promptly, typically within a few business days, but do not guarantee specific turnaround times unless separately agreed. Time-sensitive work should be flagged so we can prioritise it.
Refunds. Pre-purchased hours and retainer fees are non-refundable except as required by law. Unused hours expire as set out above.
Liability. To the extent permitted by law, our liability is limited to correcting any errors in our work. Please note that Squarespace™ periodically makes changes to its platform, which can affect how existing site elements display or function — further paid maintenance may be required to keep your site current. AdminSpace is not liable for the content that exists on your website. Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law.